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  • Posted by: Amy Edel-Vaughn on Tuesday, August 21 2012 07:00 PM | Comments (1)

    Oldsmobile's 1949 V-8 Rocket Engine 

    Today is the 115th anniversary of Ransom Eli Olds’ founding of Olds Motors Works, which later became Oldsmobile. Bought in 1908 by GM and dissolved in 2004, it was the oldest continuously operating automaker in the US. The global auto industry landscape has certainly changed since 1897, but the spirit of innovation of pioneering brands lives on today.

    Today eight out of the fifty Best Global Green Brands 2012 in Interbrand’s report were automobile companies from Japan, Germany, the USA and South Korea. All of these brands were in the top 25. The same creative passion that led Olds to complete his first gasoline-powered vehicle in 1896 and begin mass-producing his curved-dash automobile in 1902 using a progressive assembly-line system, is unlocking new approaches to design with sustainability in mind.

    Once considered the experimental division of GM, Oldsmobile introduced the “safety automatic transmission” in 1938 and introduced its revolutionary V-8 Rocket Engine, often credited with being the first muscle car, in 1949. Today brands are garnering reputations as great experimenters and problem solvers, designing cars with smaller carbon footprints.

    Toyota topped the BGGB 2012 list, recognized for its “unparalleled sustainability leadership” and demonstrating that “sustainability is deeply ingrained in the company’s culture.” Hybrid and Toyota’s Prius have become synonymous for many consumers, helping shape a perception of the brand as cutting-edge.

    Honda, VW, BMW, Ford, Mercedes, Hyundai and Nissan also made the top 25 with innovations in waste, emissions, and toxicity reduction in production, process and products. Nissan’s Global Head of Digital Marketing DeLu Jackson spoke with Interbrand about its commitment to eco-friendly innovation.

    Olds had a vision of focusing on small cars, but his board of directors and financial backer wanted to build large luxury cars. Olds left to found Reo Motor Car Company.

    The term “luxury car” has become ubiquitous today, as has the term “luxury” itself, as discussed in Interbrand Milan’s Managing Director Manfredi Ricca and European Director Rebecca Robins’ book, Meta-luxury: Brands and the Culture of Excellence

    Ricca and Robins note, “As we have seen, the term ‘luxury,’ has been overexposed, overstretched, deformed and diluted, and as a result is now worn out beyond recovery.” In defining meta-luxury and clarifying its distinction from luxury, the authors note the importance of key elements. Focus is one of these pillars of meta-luxury.

    Rebecca Robins and Manfredi Ricca 

    “After all, most of the brands known today as luxury brands originate historically from the founder’s vision and dream to represent the pinnacle with regard to a certain field,” they contend. “…The difference is, in fact, between those brands for whom this commitment to excellence is merely the past, and those for which it is the constant future.”

    They note that brands such as Rolls Royce had their origins in dedicated focus, “stemming from the passionate engineering and design talent of Sit Henry Royce,” which continues today. The brand “retains that focus and has refrained from widening its offering to include other products inspired by an undoubtedly profound and universally recognized heritage.”

    Despite global economic uncertainty, meta-luxury brands weathered the crisis, from explorer yachts to French fashion houses.  Luxury car brands like Porsche are experiencing booms despite the financial woes in Europe and some brands have discovered new opportunities during the crisis.

    On the flip side, the small, economic cars of Olds’ vision have been hot sellers for a number of global car brands and June was a very good month for American car sales

    Chrysler, as brandchannel reported, has announced a new Customer Service Initiative as it looks to overhaul how it works with its dealers to encourage sales. With solid sales figures and a healthier dealer base, Chrysler says it’s confident in its new program.

    Noted in the brandchannel piece, Fiat’s purchase of a 35% stake in Chrysler was one of the contributing factors to its current health. Fiat itself is seeing significant success in its sales in the US, surpassing predictions.

     Fiat 500

    As Jez Frampton noted in his foreword to Meta-luxury, “The recent economic trials and tribulations force us to look hard at our values, and what we value. In times like these, we anchor ourselves to unquestionable truths and authenticity, and we look for objects, experiences and stories that remind us of what we value as individuals. Some brands manage to reflect these truths.”

    While Oldsmobile is gone, Olds’ vision for innovation and value left a lasting impact on the auto industry. Those brands consistently creating solid value whether meta-luxury or economy, those innovating in sustainability and those willing to try new ways to service their customers are thriving.

    Amy Edel-Vaughn is Interbrand's Community Manager.

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  • Posted by: Alex Murray on Wednesday, August 1 2012 09:54 AM | Comments (0)

     

    Sustainability is not just good business, it is smart business. Leading companies recognize this, but do they achieve the best possible results for both the planet and their brand?

    Traditionally, environmental practices have been viewed as a way to increase profitability – to reduce material usage, for example, or improve energy efficiency. Mitigating risk has also pushed sustainability up on the corporate agenda. For global enterprises this could involve anticipating regulatory changes or ensuring the long-term viability of production facilities. More recently it has become clear that green thinking is central to driving innovation and can positively impact sales.

    Brand owners, however, need to widen their horizons and look beyond straightforward business benefits. There are other potential benefits to the brand that often go ignored. Brands that do not adequately communicate their environmental achievements are failing to maximize their investment in sustainability.

    Interbrand's global Corporate Citizenship Study showed that good deeds, including green activities, play a significant role in increasing favorability, contributing between 13% and 17% to positive impressions of a brand. The benefits do not stop there. For selected audiences, the impact can be even greater. Internally, people feel more motivated working for a company that is perceived to be doing good, making it easier to attract and retain top talent. Externally, investors and business customers are placing increased emphasis on sustainability as they look for long-term security and partners to help them achieve their own environmental goals. This means that any brand engaged in green activities should be taking the time to tell the public what they are doing.

    The 2012 Best Global Green Brands study suggests that many leading companies fail to recognize the full potential of green branding. The report looked at both actual environmental actions and market perceptions of the world's best corporate brands. Among the fifty companies ranked, around thirty have a positive gap, meaning they are not being fully credited for their activities and so are missing the opportunity to build stronger relationships with stakeholders.

    Perhaps the most striking examples can be found in the electronics industry. Eleven of the twelve leading global brands from the category recorded an above-average assessment of their environmental activities. However, only Apple received public recognition in line with actual achievements.

    To address a positive perception gap, brands need to create differentiated green communications by finding original, credible territories where they can claim leadership. Given the complexity of environmental issues, it is important that this should be a tangible activity, or an easy-to-understand concept that is relevant to the audience.

    Any green communication strategy needs to take into account the complexity of differing local views of environmental issues as well as the need to cut through the clutter of green badges and conflicting claims with a simple set of global messages backed by proof points.

    A word of caution – credibility is critical with a topic as emotive as the environment. Actions should always precede words. If people believe the brand is doing more for the planet than it actually is, there is a potential risk.

    However, before condemning any brand as a “green washer,” we should pause to consider several potential factors behind a negative gap. In addition to high-profile brands that enjoy a positive halo from being well-known and well-liked, there are examples of pioneering brands that are assumed to be top performers because of their thought leadership. It would be simplistic to criticize these brands without recognizing the impact they have pushing the green agenda to the forefront as a serious business topic.

    Nevertheless, there are risks for brands that do not live up to their public pronouncements. Brands need to ensure that they are delivering on their core promises as well as managing public expectations. In the age of social media, people expect transparency even if it means admitting to weaknesses or imperfections. This should not discourage brands from engaging in dialog about complex issues.

    For meaningful change to occur in our relationship with the planet, information on sustainability has to be communicated to everyone and options for green lifestyles have to be made available to all. With their prestige and immense resources, global brands are well-positioned to realize this through their words, actions, and leadership.

    Alex Murray is a Strategy Director at Interbrand Tokyo.

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  • Posted by: Interbrand on Tuesday, June 26 2012 12:00 PM | Comments (0)

    Jez Frampton

    Welcome back to Demand and Desire: Interbrand’s series of podcasts about the art and science of branding.

    This time: a look at Interbrand's newly launched Best Global Green Brands report 2012.

    Jez Frampton, Global CEO of Interbrand, and Dave Pearson, Global Sustainability Leader of Deloitte Touche Tohmatsu Limited discuss the business opportunities of sustainability.

    Brands are finding that there is a real value to being sustainable. With a growing focus on sustainability, brands are finding opportunities to innovate, creating new products and engaging with consumers in new ways.

    Brands should take heed, though. It's not enough to talk green. Performance must be there and sustainability efforts need to be effectively communicated to the public. It’s all about the balance between performance and perception.

    Interbrand, the world's leading brand consultancy and author of the annual Best Global Brands report, has released its 2012 Best Global Green Brands report. Performance data in the report is powered by Deloitte. The report identifies the gap between customer perception and a brand's performance relative to sustainability.


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  • Posted by: Interbrand on Monday, August 1 2011 11:09 AM | Comments (0)

    Jez FramptonJez Frampton, CEO of Interbrand and Interbrand's Director of Strategy in New York Emma Hrustic discuss Interbrand’s Best Global Green Brands.

    Your brand's initiatives may be among your most visible; you realize good practice is smart practice. But there can be a large discrepancy between your brand's green performance and green public perception. So, how can your brand's green strategy contribute to consumer choice and contribute to brand equity?

    in an effort to offer a broader view of the top 100 2010 Best Global Brand's green perception and performance, Interbrand created its Best Global Green Brands study. Deloitte was engaged to analyze the brand's performance and Interbrand conducted the perception analysis and aggregated the final score. The final result is a list of the 50 top green brands and the gap between each brand's performance and perception score.

    Find out more about the Best Global Green Brands in this conversation with Jez Frampton and Emma Hrustic. Additionall, for more specifics about our Best Global Green Brands methodology, you can read Interbrand's methodology article and view our accompanying info-graphic.

    A good green initiative is, after all, one that is profitable for the bottom line as well as the brand….

     

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  • Posted by: Jennifer Bassett on Friday, July 1 2011 11:41 AM | Comments (5)

    Of all corporate citizenship initiatives, Interbrand has found that green efforts are currently the most visible – and often times, the most inaccurately communicated. Indeed, organizations like Greenpeace have made it part of their mission to call out the many brands that present themselves to consumers as “green,” but which are quite the opposite in practice. The reverse is true as well. Take Nokia, which has consistently ranked high in terms of green performance, and yet trails behind competitors in terms of customer’s perception of its efforts.

    It is because of this frequent misalignment between brand performance and perception that Interbrand (with performance research conducted by Deloitte) has decided to offer a thorough and accurate green ranking, which we will be launching on Interbrand’s website on July 26, 9:00 a.m. EST. Our goal is to create a score that effectively measures leading brands’ green efforts and to ensure that those brands’ excelling in this area receive credit for their initiatives.

    We invite you to head to our website on July 26 to view our table, methodology, key findings, and insights. You may be surprised by what you see...

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