Gap Score

By keeping focused and acting with consistency, the company aims to drive greater operational efficiencies, leverage sustainability as a platform for product innovation, and educate and mobilize both employees and external stakeholders—and in so doing, advancing the reputation of the group and its multitude of brands. Its aim is to grow in ways that are sustainable, responsive, and inclusive, and the company is still figuring out how to effectively communicate that message externally. Thanks to its efforts in emerging markets, the L'Oréal Group has already met its 2015 objectives in Asia, and expects to halve its global waste output this year by integrating new technologies and renewable energy across its global manufacturing and operations. Already, 84 percent of the electricity used by its factory in Mexico is provided through wind-powered system. In China and India, it’s reducing energy consumption by using solar energy and recycling water. As a result, for the fourth time, L’Oréal has been named one of the world’s most ethical companies by the Ethisphere Institute, making it the only French beauty company recognized for its social leadership and environmental stewardship. Areas for improvement that resulted in a lower performance ranking this year: energy emissions intensity, disclosure around green buildings, and disclosure around business travel.